Party and Private Hire


Why not hire out our entire venue and all we have to offer for a birthday party or private function?

We now have TWO floors to choose from.

With Xbox Ones, PS4s, Xbox Series X, Xbox Series S, PS5s, Nintendo Switch, 4000 game arcade machine, SNES Mini, NES Mini, Mega Drive Mini, PSVR*, Oculus Quest* and a whole host more, including our new Mario Kart Racing Duel Arcade Set-Up, Level Up makes the perfect place for young gamers to enjoy a birthday party, where parents can kick back and let our staff do all of the hard work. We can organise competitions and tournaments or simply let the guests play on the available games and consoles at their own pace.

Our upper floor is geared towards tournaments, so if you are after a FORTNITE party, with a structured competition and prizes, then this floor is fantastic! 

With 12 screens including, 2 x Xbox Series S, 2 x Xbox One X, 2 x Xbox One S, 5 x PS4 and our Retro/Oculus/PSVR/Nintendo Switch room. Our Retro Console collection includes and original Xbox, Gamecube, N64, Sega Saturn, Sega Dreamcast and Atari 2600.

PLEASE NOTE: Virtual Reality is not available as part of the standard private booking package. If you would like Virtual Reality included, please look at the optional extras and add this to your booking.



Service  1-10 Guests 11-25 Guests 
1 Hour £100.00 £130.00
1.5 Hours £150.00 £180.00
2 Hours £180.00 £210.00
3 Hours £260.00 £290.00
Optional Extras
Virtual Reality (Oculus Quest) £10.00 (per hour)
£10.00 (per hour)
Classic Party Sandwich Buffet table £5.00 (per head) £5.00 (per head)
Hot Dog, Popcorn Box + Can of Drink £4.50 (per head)
£4.50 (per head)
Party Sweetie Pots £2.00 each £2.00 each
Optional 'Level Up' Party Invites FREE FREE
Upper Floor Tournament £20 £20
1 Hour £180.00 £210.00
1.5 Hour £280.00 £310.00
2 Hours £350.00 £380
3 Hours £450 £480



How to book!

Drop into us next time you are in town, drop us an email, give us a call on 01362 696064 or, even better, message us on FACEBOOK



Level Up Gaming Café Terms and Conditions


1.1.  Level Up Gaming Cafe is in the business of providing gaming console hire, food and drink.

1.2.  The Customer wishes to partake in any combination of the above and Level Up wishes to provide the Services on the terms set out in this agreement.


2.1.  Level Up offers both public and private booking options.

2.2.  Our opening times can be found on our website and Facebook page and may be subject to change without notice.

2.3.  During busy times we reserve the right to decline entry due to safety. You are advised to contact us prior to arriving to reserve a place.


3.1.  We welcome public reservations of up to 3 screens.

3.2.  Due to Health and Safety requirements, no more than 4 people per screen is permitted.

3.3.  No deposit is required for Public reservations.

3.4.  Please contact us to make a reservation. You will be given a reference number which you must quote upon arrival.

3.5.  We will hold your reservation for no more than 20 minutes from the agreed time after which, we will release the screen/s for walk in guests.

3.6.  No refunds or part payment will be accepted for late arrivals.


4.1.  For guests requesting 4 screens or more, we require 50% payment no later than 24 hours before the date of booking. You will be advised of the amount payable and due date at the time of booking

4.2.  If the deposit is not received by this time the screens will be made available for other guests

4.3.  If you wish to cancel your booking within 24 hours of the booking time, no deposit refund will be made. If you cancel more than 24 hours before the booking time, a full refund will be given.

4.4.  Your booking will only be confirmed once deposit or payment in full has been received. 


5.1.  Guests can hire our private lounge for events and parties.

5.2.  We require a £50 deposit at the time of booking. This will be deducted from your final hire charges.

5.3.  The deposit is non-refundable if cancellation is made within 10 days of the booking.

5.4.  Food and Drink can be pre-ordered with 48 hours notice.  Payment for food and drink must be made no later than 48 hours before the booking.

5.5.  We require 48 hours notice to pre-load and prepare your screens with your requested games. Without notice, we will use best endeavours to load games from physical media or download from internet servers.

5.6.  Level Up staff will be available for assistance throughout your hire period.

5.7.  Guests can play any PEGI age rated game in the private lounge, however, we reserve the right to refuse access to guests who cannot prove their age.

5.8.  Guests should arrive no earlier than 15 minutes before the start time of a private hire event. Hosts may drop off any supplies at any time beforehand (e.g. birthday cake). Access cannot be granted earlier as we have to allow time for public closure, cleaning and reset of equipment between bookings.


6.1.  Level Up adhere to the PEGI Age rating system.

6.2.  We reserve the right to refuse guests access to games who cannot prove their age.

6.3.  Times for restrictions can be found on our website and are subject to change without notice.

6.4.  We reserve the right to decline requests to play games where we feel the guest or any part of the guests party are under the age guided by the PEGI system.

6.5.  Guests are advised that games with adult PEGI ratings may be played in the evening or outside of school hours during term times and visible to younger guests. We do try to monitor this, but this is not always possible.


7.1.  Level Up is a safe, friendly community environment for the enjoyment of all of our guests.

7.2.  We will remove Guests acting in an unsocial manner including (but not limited to) swearing, shouting, intimidation and damage to equipment without refund.

7.3.  Please be aware that CCTV is in operation 24/7 across the site.

7.4.  Children below the age of 12 must be accompanied by an adult at a ratio of no more than 4 children (under 12) per adult.


8.1.  Guests are welcome to bring their own equipment such as controllers and headphones. Level Up are not responsible for or liable for damage or loss to your own equipment.

8.2.  Level Up reserve the right to refuse use of personal equipment at any time without reason.

8.3.  You may use your own login to access your online account (PSN/Xbox Live/Nintendo). It is your responsibility to log out after your session to prevent others accessing your account.




Bond House 31 High Street Dereham NR19 1DZ




01362 696064